FAQ (67)

Is there a time limit for exiting the destination station after entering from any station?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:16 PM by Harshvardhan Zaveri
Can I leave from the same metro station where I entered?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:18 PM by Harshvardhan Zaveri
What is the Engraved ID of the smartcard?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:19 PM by Harshvardhan Zaveri
Can I move the money from my old Orbit card issued by Orbit wallet to a new card from another bank?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:25 PM by Harshvardhan Zaveri
What is the Engraved ID of the smartcard?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:27 PM by Harshvardhan Zaveri
Why does my Orbit transit wallet on the Orbit wallet app show a higher balance than what's on my physical Orbit card?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:28 PM by Harshvardhan Zaveri
Are there any fees for closing an Orbit Wallet account?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:31 PM by Harshvardhan Zaveri
If I close my Orbit wallet account, will I get a refund for any remaining balance?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:36 PM by Harshvardhan Zaveri
Can I use my Orbit card at all Point of Sale (POS) terminals?

Created by Harshvardhan Zaveri, Modified on Tue, 20 Aug, 2024 at 4:37 PM by Harshvardhan Zaveri
What should I do if my card is lost?

Created by Harshvardhan Zaveri, Modified on Fri, 13 Mar at 2:23 PM by Raghava K